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Guadeloupe travelers information

Tourist Information

For information before you go, contact:
French Government Tourist Office
Tel. 202/659-7779
www.francetourism.com


Offices:
- 444 Madison Ave., New York, NY 10022 (tel. 212/838-7800); 9454 Wilshire Blvd., Suite 715, Beverly Hills, CA 90212 (tel. 310/271-6665);
- 676 N. Michigan Ave., Suite 3360, Chicago, IL 60611 (tel. 514/288-1904).


Banks

Banks on Guadeloupe are usually open Monday to Friday 9am to 3pm, but in recent years, some, but not all, as a means of coordinating their hours with those of their clients, have begun operating Monday to Friday 8am to noon, and from 2 to 3:30pm. There are about a dozen banks in Pointe-à-Pitre, most with ATMs (they're called distributeurs des billets).

Banks in Guadeloupe
Banque Francais Commerciale
Address: Rue Gambette, Pointe A Pitre
Phone: (590) 590 82-4900 / (590) 590 83-5502 / (590) 590 83-2967
Fax: (590) 590 82-4905 / (590) 590 82-2799
BDAF, Banque des Antilles Francaise
Address: Pl. de La Victorie, Pointe a Pitre
Mailing Address: BP 76, 97152 Pointe a Pitre cedex
Phone: (590) 590 93-1600 / (590) 590 99-3620 / (590) 590 29-1330
Fax: (590) 590 93-1610 / (590) 590 99-3629
BNP Guadeloupe
Address: Place de la Renovation, 97110 Pointe a Pitre
Phone: (590) 590 90-5858 / (590) 590 82-2705 / (590) 590 26-7969
Fax: (590) 590 90-0407 / (590) 590 91-2319
Bred Antilles-Guyane
Address: 10 Rue Achille Rene Boisneuf, 97110 Pointe a Pitre
Phone: (590) 590 89-6700 / (590) 590 89-4508 / (590) 590 99-3500
Fax: (590) 590 89-0161 / (590) 590 21-2251
Caisse d'Epargne de la Guadeloupe
Address: 20 lot. Plazza Grand Camp Rocade, Les Abymes
Phone: (590) 590 93-1293 / (590) 590 21-6160 / (590) 590 93-1212
Fax: (590) 590 93-1297 / (590) 590 21-1080
Caisse d'Epargne de la Guadeloupe
Address: all Mont Carmel, 97100 Basse Terre
Phone: (590) 590 81-5572
Fax: (590) 590 81-7533 / (590) 590 81-0913
Change Caraibes
Address: 21 Rue Frebault, 97110 Pointe a Pitre
Phone: (590) 590 89-0088
Fax: (590) 590 93-7040
Credit Agricole Mutuel de Guadeloupe
Address: Petit Perou, 97176 Abymes Cedex
Phone: (590) 590 90-6565
Fax: (590) 590 90-6589
Credit Martiniquais Guadeloupe
Address: Bd Marquisat de Houelbourg, ZI de Jarry, 97122 Bai
Phone: (590) 590 25-4500 / (590) 590 83-1859 / (590) 590 99-1919
Fax: (590) 590 25-4502 / (590) 590 18-2777
Societe Generale
Address: Imm. Le Diamant, Rue F. Forest Prolongee, Pointe a
Mailing Address: BP 55, 97152 Pointe a Pitre
Phone: (590) 590 25-4977 / (590) 590 21-2760 / (590) 590 38-3001
Fax: (590) 590 25-4978
   

Currency

Because the territory of Guadeloupe falls under the same monetary system as mainland France, the island uses the euro (€) as its mode of exchange.


Customs

Items for personal use, such as tobacco, cameras, and film, are admitted without formalities or tax if not in excessive quantity.


Documents

U.S., British, or Canadian residents need a passport, plus a return or ongoing plane ticket.


Electricity

The local electricity is 220-volt AC (50 cycles), which means that U.S.-made appliances will need a transformer and an adapter. Some of the big resorts lend these to guests, but don't count on it.


Emergencies

Call the police at tel. 17. To report a fire or summon an ambulance, dial tel. 18. For medical emergencies dial tel. 15.


Hospitals

There are five modern hospitals on Guadeloupe, plus about two dozen clinics. Hotels and the Guadeloupe tourist office can assist in locating English-speaking doctors. There's a 24-hour emergency room at the Centre Hôpitalier Universitaire de Pointe-à-Pitre, Abymes (tel. 590/89-10-10), on the northern fringe of Pointe-à-Pitre. For emergency services at this hospital, dial tel. 590/90-13-13.

Centre Hospitalier de Monteran
Address: Saint Clude 97120
Phone: (590) 590 80-5252
Fax: (590) 590 80-5204


Language

The official language is French; Creole is the unofficial second language. English is spoken only in the major tourist centers, rarely in the countryside.


Liquor Laws

Liquor is sold in grocery and liquor stores on any day of the week. It's legal to have an open container, though the authorities are very strict about littering, disorderly behavior, and drunk driving.


Pharmacies

The pharmacies carry French medicines, and most over-the-counter U.S. drugs have French equivalents. Prescribed medicines can be purchased if you have the prescription with you. At least one drugstore is always open; the tourist office can tell you what pharmacies are open at what time.


Police

In an emergency, call tel. 17. Otherwise, call tel. 590/89-77-17.

Federation Autonome des Syndicats de Police (FASP)
Address: Rue Duplessis 97110 Pointe a Pitre
Phone: (590) 590 91-6552
Fax: (590) 590 83-3838


Safety

Guadeloupe is relatively free of serious crime. But don't go wandering alone at night on the streets of Pointe-à-Pitre; by nightfall they are relatively deserted and might be dangerous. Purse snatching by fast-riding motorcyclists has been reported, so exercise caution.


Taxes

A departure tax, required on scheduled flights, is included in the airfares. Hotel taxes are included in all room rates.


Telephone

To call Guadeloupe from the United States, dial 011 (the international access code), then 590 (the country code for Guadeloupe), then 590 again, and the rest of the local number, which will be six digits. If you want to call another island of the French Antilles, be aware that St. Barts, French St. Martin, and offshore dependencies of Guadeloupe such as Ile des Saints or La Désirade are all directly linked to the phone network of Guadeloupe. Consequently, no telephone prefix is required, and you can dial any of those islands simply by dialing the six-digit local phone number. But if you're on Guadeloupe and want to dial someone in Martinique, you'll have to punch in the prefix for Martinique (0596), followed by the six-digit local number.

Telecommunication services in Guadeloupe
A.Com Caraibes
Address: Imm L'Oiseau du paradis, Houelbourg
Mailing Address: BP 2424 97198 Jarry cedex
Phone: (590) 590 38-3611
Fax: (590) 590 38-3612
BBM sarl
Address: 15 imp Paletuviers Voie Verte zi Jarry 97122 Baie
Phone: (590) 590 38-1324
Fax: (590) 590 38-1122
Caraibes Telecom
Address: 69-71 ctr cial Le Perou, 97139 Abymes
Phone: (590) 590 89-0669
Fax: (590) 590 89-0625
Electronic Telecommunication
Address: 28 Rue de la Chapelle, zi Jarry, 97122 Baie Mahaul
Phone: (590) 590 32-5150
Fax: (590) 590 26-7813
Electronic telecommunication
Address: 28 Rue de la Chapelle 97122 Baie Mahault
Phone: (590) 590 32-5150 / (590) 590 26-9200
Fax: (590) 590 26-7813
Newtel Antilles
Address: 17 imp Paletuviers Voie Verte zi Jarry 97122 Baie
Phone: (590) 590 32-5474 / (590) 590 32-5476
Fax: (590) 590 32-5493
Oda
Address: Imm. Sagem Rue Henri Becquerel, zi Jarry,Baie Maha
Phone: (590) 590 38-3399
Fax: (590) 590 32-7351
Securitel
Address: Lot J 64 imm Simkel 97122 Baie Mahault
Phone: (590) 590 38-1739
Fax: (590) 590 38-1740
SETEL
Address: 16 imm Romarin, Rue F Forest 97122 Baie Mahault
Mailing Address: BP 2263
Phone: (590) 590 38-1616
Fax: (590) 590 38-1617
STM
Address: 1 Rue Moise Polka, 97122 Baie Mahault
Phone: (590) 590 26-6110 / (590) 590 26-6363 / (590) 590 26-7676
Fax: (590) 590 26-6464
   

Time

Guadeloupe is on Atlantic Standard Time year-round, 1 hour ahead of Eastern Standard Time (when it's 6am in New York, it's 7am on Guadeloupe). When daylight saving time is in effect in the U.S., clocks in New York and Guadeloupe show the same time.


Tipping

Hotels usually add a 10% to 15% service charge. Restaurants always add a 15% service charge, and no additional tip is needed. Most taxi drivers who own their own cars do not expect a tip; if they've been especially helpful with your luggage, you might give them an additional 10%.


Water

While on Guadeloupe, stick to bottled water only.


Weather

The average temperature in Guadeloupe is 82°F (28°C) in summer, dropping to an average of 76°F (24°C) in winter. The rainiest months are between June and October.


 

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